Advansys does not provide telephone support for this product. For assistance, please follow the four steps below.
Step 1 - Check last minute documentation
The readme file contains any late breaking information about this product, including information that may solve your problem. To access this file, please check the Advansys PST Creator program group under Start | All Programs.
Step 2 - Check for product updates
A product update may exist that solves your problem. To access published product updates, click
here.
Step 3 - Consult the Manuals
An answer may be found in the Advansys PST Creator Manual, which is installed with the product.
Step 4 - Moderated Support
Forums
Advansys provides support for the Advansys PST Creator via moderated
forums. These web-based forums are moderated by Advansys technical staff and represent the primary source of support for the Advansys PST Creator.
Feel free to register and post your questions or search the existing forums to see if your question has already been answered.
Update History & Service Packs
Dec 22 2009
PST Creator 1.0.0.3 update released.
Update to single license feature. Expanded validation technique used in identifying the target Archive To Go archive.
Sep 10 2009
PST Creator 1.0.0.2 update released.
Update to trial version. When converting an Archive To Go archive which contains only a GroupWise personal archive, the trial version now uses the correct Archive To Go archive ID when the single license file request generator is used. This issue does not impact the fully licensed version.
Fixed conversion of Advansys Portable Message (FML files) created by early versions of Message Saver applet.
July 17 2009
PST Creator 1.0.0.1 update released.
Displays a prompt if the confirmation screen does not display a source archive.
Process the latest license file if multiple license files are installed.
