LinkWise 9210 - Novell GroupWise Edition is only one of the essential components in the integrated synchronization solution. As a result, one of the most important steps in the troubleshooting process is to attempt to isolate the source of a problem. The earlier this determination is made, the faster you are likely to find the cause of the problem.
Some elementary steps to check:
Can you make a reliable connection between your PC and Communicator? See your Nokia documentation.
Are you using the latest version of the Nokia PC Communications Suite? Visit the Nokia web site for the latest version.
Have you tried creating a new synchronization task? Creating a new synchronization task deletes any existing synchronization settings and allows you to start again from scratch (as if you were doing a first time synchronization).
Are you using the most recent 9210 firmware? Check www.nokia.com for any updates
Have you read the 'LinkWise 9210 - Novell GroupWise Edition ReadMe.txt' file, which is located in your Nokia Communications Suite folder? (Normally C:\Program Files\Nokia\PC Suite for Nokia 9210 Communicator).
Check the Advansys web site www.advansyscorp.com for any updates and FAQ articles that may solve your problem.
Press the back button on
your browser to return
to the same place in the FAQ index
