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LinkWise 9210 - Support

IMPORTANT NOTE: 
Technical and sales support for the Advansys LinkWise and eSync synchronization products shown below will cease on June 30, 2005. While you may still post questions on our Support Forums, the synchronization product forums will not be monitored nor maintained by Advansys. This notice does not apply to the Advansys Formativ product range.

| Obtaining Support | Product Updates |


Initial product installation support via email is provided from the date of purchase.  Advansys does not provide telephone support for this product.  Please follow the four steps below to obtain support. 

 
The readme files contain any late breaking information about this product, including information that may solve your problem.  Click the appropriate link below to read the file.
A product update may exist that addresses your problem. To access any product updates, click here.
 
Advansys has compiled a collection of frequently asked questions (FAQ) and answers for this product. Click the links below to visit the FAQ for this product.
Advansys provides product support for via moderated forums. These web-based forums are moderated by Advansys technical staff and represent the primary source of support for Advansys products.

Feel free to log in and post your questions or search the existing forums to see if your question has already been answered.

 
24 July 2002Updated lw9210gw.exe installation to rectify the missing advtrial.ltx error, which appears to have been introduced in the installation rebuild of 15 July 2002. You can download and install an updated version of the LinkWise 9210/9290 plug-in from our download page, http://www.advansyscorp.com/downloads_sync.htm.
15 July 2002Updated lw9210gw.exe installation to rectify the 216 error which would appear when using LinkWise 9210 to synchronize the Calendar under Windows 95/98/ME with the version of the Nokia 9210 PC Suite which contains Task Manager 1.0.0.163. You can download and install an updated version of the LinkWise 9210/9290 plug-in from our download page, http://www.advansyscorp.com/downloads_sync.htm.

The lw9210gw.exe installer now checks the Windows version and, if it is Win 95/98/ME, it will change the threading model of the Nokia 92xx synchronization engine, synch.dll, from Apartment to Single threading. No modification is made if the target operating system is Windows NT, 2000 or XP.
30 October 2001 Initial Version Released (1.0.0.0)


Additional Resources

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