Support 1a

Thank you for your posting above.

We strongly recommend against using Word as a HTML editor. Word creates HTML that is generally unsuited for use with GroupWise, and in some cases is incompatible with the way GroupWise handles HTML. This probably accounts for the missing graphic.

The only way to avoid the signature graphic being an attachment is to create the HTML so that it points to the image on a server. The easiest way to do this is to use the insert remote image feature of the multiple signatures applet HTML editor. You cannot do this using Word.

I would be happy to take a look at your signature Word document and possibly convert it to HTML. If you would be interested in this, please email support@advansyscorp.com.

You will find the documentation for Multiple Signatures available via the Help button on the main solution dialog, and from a start menu link.

I hope this helps.

Advansys Support