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#6077
Support 1
Participant

It sounds like something has gone awry during installation of Formativ Runtime. You note that “the ‘Applets’ menu item will appear up to 8 times until I restart GW.” Did this happen only once after installation? When you restart GW is there only one Applets menu?

Could you send the Formativ configuration to support@advansyscorp.com, please? You can obtain the configuration by selecting Help | About Formativ… from the GroupWise main menu. When the About Formativ dialog appears, go to the Configuration tab and click the button Copy to clipboard. Then paste the text into your reply email (or save it to a plain-text file and include it as an attachment).

Regards,
Advansys Support