#8765
Support 2
Moderator

    That certainly should not happen. What version of the GroupWise client are you running?

    So we don’t assume anything, can you describe the exact steps you are taking to create the message when this problem occurs?

    It may be also a good idea to send us the Formativ configuration information by selecting the GroupWise client’s Help menu, select About Formativ, select the Configuration tab and use the Copy to Clipboard button, then paste the config info into an email to support@advansyscorp.com.

    Regards,

    Advansys Support