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#8926
Support 3
Participant

Our engineer able to re-produce the behaviour when uses the Stationery solution to create the email template to use in Personalized Emailer. GroupWise uses base64 encoding to the plain text and html contents in the Mime.822 file when the Stationery solution used to create the template. Personalized Emailer unable to process the emailer fields because of the base64 encoding. We have seen this behaviour during GroupWise 7 beta period and reported to Novell. Novell fixed this issue last year but unfortunately this behaviour still present when a Token API used.

We have reported this behaviour to Novell and get back to you about any progress.

Regards,
Advansys Support