Support 1


    Thank you for reporting this issue.

    Engineering has been able to replicate this behaviour. It appears to be due to the classification (new in Windows XP) of .ZIP files as a kind of folder (ie. Shell extension).

    Please be advised that Message Viewer has been updated to correct this error. Accordingly, an updated installer for the Message Saver Pack will be made available in the next day or two. This is a free update to the software.

    Advansys Support