Support 1

Thank you for your enquiry.

The SmartFields Assistant, which is bundled with Multiple Signatures, can be used to:

  • determine the SmartFields which are available in your GroupWise environment;
  • distinguish between your environment’s resources (Account, System Address Book, eDirectory/NDS).

I gather that it’s an HTML signature in which the SmartFields are appearing double-spaced. If so, it may be that there are <P> (paragraph) markers between the lines, or at the end of the signature. You could try using the signature editor to:

  • delete white-space that follows the signature;
  • ensure that there is only a <BR> (break) marker between each line – first delete the line-break then press SHIFT+ENTER to insert a break marker (which is not visible – you should see a line-break inserted).

Alternatively, you could use a dedicated HTML or text editor to edit the signature to explicitly remove unwanted paragraph markers.

I hope this helps, and look forward to hearing about your progress.

Advansys Support

[This message was edited by Support 3 on July 06, 2005 at 05:31 PM.]