Our engineers tested the solution to send email to Gmail, Hotmail, etc and unable to reproduce the behaviour. Could you please send the template message used in Personalized Emailer as an attachment to Support (email@example.com) for debug.
Could you also send the Formativ Configuration, you can obtain the configuration by selecting Help | About Formativ… from the GroupWise main menu. When the About Formativ dialog appears, go to the Configuration tab and click the button Copy to clipboard. Then paste the text into your reply email (or save it to a plain-text file and include it as an attachment).
[This message was edited by Support 3 on May 06, 2009 at 05:26 PM.]