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as far as I tested it, it seems that the problem happens “only” when using as template a stationary message, containing the fields to be completed or in which you add the fields with the inserter and sending it with the emailer applet. Even if you create a very simple stationary with only 1 or 2 fields to fill using the included editor and send it with emailer, you receive unfilled fields.
But if you re”use” the template file saved in the work in progress folder during the applet run and relaunch the emailer applet, it works: fields are well filled !!!
Or if you create a new mail from scratch, insert fields and send it, then fields are also correctly filled !!!!
Thanks for help
versions in use
Groupwise 7.0.1 6/13/2006
Advansys Formativ Studio – Version 2.0.1
emailer filed inserter: 2.0.1