#8664
Support 1
Participant

Thank you for the clarification.

We have confirmed that this is a defect in the Message Saver. To be exact, Message Saver fails to save a message’s attachments when Ask which attachments should be saved is checked and the message has a Mime.822 attachment. (Support for interactive selection of attachments was overlooked in the processing of such messages.)

Our engineers are working on a solution to this problem and we hope to release an update to the Message Saver Pack by the end of the week.

Once again, thank you for the feedback.

Advansys Support