Support 3

Very interesting and we never had any report about this issue. Here are some thoughts:

  • Can you see the emails sent to other clients in your “Sent Items” folder?
  • Can you reproduce the same behaviour with another Stationery or perhaps with a sample Stationery?
  • Please make sure the Stationery not created using MS Word. We strongly recommend against using Microsoft Word as your HTML editor. When a Word document is saved as HTML, Word includes HTML codes which make the HTML file incompatible with a GroupWise HTML message. See the help for more information.
  • If possible, can you upgrade your GroupWise client to a latest version and try the solution.

Hope this helps.

Advansys Support