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December 6, 2006 at 3:00 pm
#8922
Very interesting and we never had any report about this issue. Here are some thoughts:
- Can you see the emails sent to other clients in your “Sent Items” folder?
- Can you reproduce the same behaviour with another Stationery or perhaps with a sample Stationery?
- Please make sure the Stationery not created using MS Word. We strongly recommend against using Microsoft Word as your HTML editor. When a Word document is saved as HTML, Word includes HTML codes which make the HTML file incompatible with a GroupWise HTML message. See the help for more information.
- If possible, can you upgrade your GroupWise client to a latest version and try the solution.
Hope this helps.
Regards,
Advansys Support