Reply To: FormativAdministrator problems

[Support 2]

Thanks for the config information and additional background. At this stage there are no known software problems which could cause this issue. As your local installation works fine, it appears that your eDirectory config is preventing you accessing the libraries as an administrator.

We need to confirm a few things. What options do you have checked in your configuration object, Graded Configuration?

Under the Applet Libraries page of your configuration object, do you have all the libraries listed for which you require access?

Is your User object specifically listed in each of the Formativ Library object’s Library Administrators page?

Regards,

Advansys Support