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Support 1a

    Hi Amy,

    I would suggest you try restarting the client to ensure the integrations were properly registered on the other machine. (A restart is sometimes required, especially when working with custom contexts).

    You should also check that the user has write access to: HKEY_LOCAL_MACHINESOFTWARENovellGroupWise5.0C3PODataTypes and below in the registry. Access is required in order register the custom context. Some users do not have the appropriate access to this part of the registry.

    If niether of the above suggestions work, could you please send me a copy of the applet and the Formativ configuration information from the machine in question (see the configuration tab of the Formativ about box). You can send the files to support@advansyscorp.com.


    Advansys Support

    [This message was edited by Support 1 on November 22, 2004 at 04:41 PM.]