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November 6, 2005 at 2:32 pm #8782
Support 1a
Participant

    Hold down the CTRL and SHIFT keys, then start the solution while the keys are still held down. release the keys, then run the solution to the point where you see the problem. Exit the solution, at which point a draft email message should be created and a log file attached (which you can open and take a look at). Send this draft email to support@advansyscorp.com and we’ll be happy to take a look.

    Advansys Support