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January 18, 2007 at 2:55 am #7797
Immi
Participant

    Hi!

    Unfortunately I have to comeback with another issue:

    With the latest GrpWise.exe (14. Dec) we can no longer open messages from shared folders – GrpWise just closes.

    There is a problem with formativ and the following registry keys:
    HKEY_LOCAL_MACHINESOFTWARENovellGroupWise5.0C3PODataTypesGW.MESSAGE.MAILAdvansys.formativEvents
    (I believe with other message types the problem persists)

    If remove the key ‘…Advansys.formativEventsGW#C#OPEN and restart GroupWise the issue is gone for this session. Unfortunately this key gets recreated automatically and the problem is back on the next start.

    Please note: The problem exists also if a user has local admin rights.

    One time we have seen the following error message:
    ‘Exception: Access violation at address 02BAA1BA in module ‘formativ.dll’. Read of address 00000004, Context: GW.MESSAGE.MAIL Persist ID: GW#C#OPEN’

    Stephan