#8851
Support 2
Moderator

This should not happen because Message Saver uses the subject plus date/time of the message as part of determining a unique file name.

Are you able to forward to us a couple of GWIA accounting messages which cause the file exists message when saved?

If so, please send the GWIA accounting messages as mail attachments to another email (not flat-forwarded) to support@advansyscorp.com. We will try and replicate the problem in-house.

Regards,

Advansys Support