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March 3, 2006 at 4:44 am #8851
Support 2
Moderator

    This should not happen because Message Saver uses the subject plus date/time of the message as part of determining a unique file name.

    Are you able to forward to us a couple of GWIA accounting messages which cause the file exists message when saved?

    If so, please send the GWIA accounting messages as mail attachments to another email (not flat-forwarded) to support@advansyscorp.com. We will try and replicate the problem in-house.

    Regards,

    Advansys Support