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Support 3

Thanks for your post.

We have received couple of similar issues and most case it was account specific. Some cases the issue resolved by upgrading the GroupWise client to later release. See below a response from one of our customer:


I did manage to confirm that it was an account specific issue – it only happened in my mail file, and I couldn’t get anyone else to replicate it.

  • If you haven’t done already, we suggest you to do a thorough GWCheck (Fix Structure and Contents) of the account.
  • Can you reproduce the behaviour in another machine or another account?
  • Do you see the error message each time you save messages or specific to some messages/folder?

Advansys Support