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Support 1a

I have seen a couple of similar reports. The common thread appears to be a very large number of messages in the users mailbox. This explains why only particular users are affected, and why the problem follows users from machine to machine.

Could you please let me know approxiamately how many messages this user has in their account? I’ll pass this information onto Novell for comment. It appears this is not a bug in Formativ, rather a problem with the GroupWise programming API. (.Account.MailBox.Messages.Add is a ‘raw’ GroupWise API call).

I look forward to hearing from you, and working toward a resolution.

Advansys Support