The packet trace won’t be necessary at this time. The next step is probably getting you to run a version of Studio which outputs trace information. I’ll prepare that today. Could you please send an email to firstname.lastname@example.org with your details.
In the meantime, could you please make one final check for me. In ConsoleOne, open your user object (CN=MSHIMONEK.OU=ADM.OU=MO.O=US) and select the ‘See Also’ page. Can you confirm you see an entry referencing the ‘FormativAdministrator’ object, and that the name of that object is indeed ‘FormativAdministrator’ (including case).