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Support 1a

    The packet trace won’t be necessary at this time. The next step is probably getting you to run a version of Studio which outputs trace information. I’ll prepare that today. Could you please send an email to support@advansyscorp.com with your details.

    In the meantime, could you please make one final check for me. In ConsoleOne, open your user object (CN=MSHIMONEK.OU=ADM.OU=MO.O=US) and select the ‘See Also’ page. Can you confirm you see an entry referencing the ‘FormativAdministrator’ object, and that the name of that object is indeed ‘FormativAdministrator’ (including case).

    Thank you.

    Advansys Support