Thank you for your question. The applet in question converts both true iCal file attachments and the non-standard appointment information text GroupWise inserts in the body of messages. Are you encountering problems with an iCal file attachment, or an email message containing the appointment information in the body?
In either case, could you please email a copy of the iCal file/email message containing the example you mentioned to:
and we’ll take a look.