We haven’t received any reports of a similiar nature, so we will need to obtain more information about the versions of GroupWise and Formativ you are using, along with environmental information.
Start GroupWise, then from the main GroupWise menu select Help|About Formativ. When the Formativ About dialog appears, select the Configuration tab. Press the Copy to Clipboard button, which copies the configuration information to the Windows clipboard.
Please post a reply to this thread and paste the configuration information from the clipboard into your reply, or email it to email@example.com.