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#5817
Support 1a
Participant

I’m not sure why the config settings you are using are not working. Are you using the most recently available Runtime installer? If not, you may wish to download it from our downloads page and try again.

Formativ reads the following key to determine if the Help Center should be displayed:

HKEY_CURRENT_USERSoftwareAdvansys Corporationformativ1.0Settings

Key Name: Help Centre Reminder (DWORD)

Setting this value to 0 will stop the Help Center from appearing.

I hope this helps.

Advansys Support