Support 1

Thank you for your query and feedback.

We have just tried to replicate the problem you describe, by downloading and installing both Formativ Runtime and Add Signature. The solution works as expected – no problem whatsoever.

I am referring to Formativ Runtime, version

Could you describe the environment you had before installing the latest version of Runtime? That is, which edition (Runtime, Express) and version of Formativ were you using previously? Was Add Signature working prior to this installation?

We look forward to hearing more from you.

Advansys Support