/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / Re-installing Formativ and Message Saver / Reply To: Re-installing Formativ and Message Saver

February 8, 2009 at 6:45 pm #9045
Support 1
Participant

    Thanks for reporting this problem.

    If these products were working previously on your computer, something must have changed to cause this “trial expired.” Can you describe what has led you to reinstall them, please?

    You will need to re-enter the registration codes that were sent to you for these products at the time of purchase. Use the Registration Utility for this; you will find it on the GroupWise Help menu.

    Please let me know how you go.

    Regards,
    Advansys Support