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Thanks for your post.

This issue could be due to your security profiles. Do you see the error message when you log in as Administrator?

Please make sure the standard users has read and write rights permission to ‘HKEY_LOCAL_MACHINESOFTWARENovellGroupWise’ registry hive.

If the problem persists, please email (support@advansyscorp.com) the Formativ configuration when log in as Standard and Administrator. You can obtain the configuration by selecting Help | About Formativ… from the GroupWise main menu. When the About Formativ dialog appears, go to the Configuration tab and click the button Copy to clipboard. Save it to a plain-text file and include it as an attachment.

Advansys Support