Message Saver not saving all messages?

[jmmarton]

Created a find results folder in the GW7SP3HP1 client. Folder had 10,195 messages in it. I selected all messages and attempted to use Message Saver to save them all out. When it was finished, it said 5268 of 10,195 were saved with only four messages skipped. Any idea why only about half seem to be saving?

Joe

Topic

[Support 3]

We have seen the GroupWise API behave ‘strangely’ when processing a larger folder (4,960 or more messages). We recommend to split the larger folder to smaller folders. In your case, you may consider to create a find results folder with less then 4960 messages. Alternatively, you may try to save messages by smaller brunch from the large find results.

Hope this helps. If you have any further questions, please do not hesitate to contact us.

Regards,
Advansys Support

[Author]

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