Installation on Metaframe

[starbuck]

We are running Formativ version 1.5.9.2 on Citrix Metaframe XP on Windows 2000 Server with Groupwise 6.0.2.
To allow users to store their customized environments we need to change the mirrorpath to a userspecific location (f.e. a mapped network drive).

How does this work ?

Best Regards, Starbuck

Topic

[Support 1a]

In Formativ 1.5.x, the location of the mirror directory was hard coded to be under the formativ programs folder. This cannot be overridden.

In Formativ 1.6, this was changed to be dynamically created in the users personal application data. While not user configurable as such, the directory used is determined by Windows to be unique to the current user.

As Formativ 1.6 is a free upgrade to 1.5.x users, I would suggest you install 1.6 to determine if this scheme, designed to be compatible with Windows Terminal Services, meets your requirements.

Advansys Support

[starbuck]

Thank you for your immediate reply.
We will check your suggestion.

Please let us know in general: Is Formativ 1.6+ released and supported for the use under Citrix Metaframe/Windows 2000 Server (TS)?

Best Regards, Starbuck

[Support 1a]

Formativ 1.6 works better under WTS/Citrix, but is not 100% compatible for two reasons:

a) The existing security system used by Formativ can be difficult to install in a WTS system. This can be worked around, but is tedious in certain situations. This will be addressed in the next major version. No release dates are currently available.

b) The GroupWise C3PO architecture (used by Formativ and many other third party GroupWise applications) does not strictly comply with WTS standards, in that it requires user-specific entries to be made in the HKEY_LOCAL_MACHINE hive of the Windows Registry. Novell are aware of this, but I cannot say when they will address this. Unfortunately, this is out of our control, and for this reason we cannot ‘offically’ support Formativ in a WTS environment. Again, this can be worked around, but it does mean Formativ may not operate as documented ‘out of the box’ in a WTS environment.

In this regard, my comment above that Formativ 1.6 is designed to be compatible with WTS should probably read ‘designed to be more compatible with WTS’.

I hope this clarifies the issue somewhat.

Advansys Support

[Anonymous]

’cause we just want to install it in a citrix environment.

Does this mean the user needs administrator rights on the wts-system?

quote:

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Originally posted by Support 1:
Formativ 1.6 works better under WTS/Citrix, but is not 100% compatible for two reasons:

a) The existing security system used by Formativ can be difficult to install in a WTS system. This can be worked around, but is tedious in certain situations. This will be addressed in the next major version. No release dates are currently available.

b) The GroupWise C3PO architecture (used by Formativ and many other third party GroupWise applications) does not strictly comply with WTS standards, in that it requires user-specific entries to be made in the HKEY_LOCAL_MACHINE hive of the Windows Registry. Novell are aware of this, but I cannot say when they will address this. Unfortunately, this is out of our control, and for this reason we cannot ‘offically’ support Formativ in a WTS environment. Again, this can be worked around, but it does mean Formativ may not operate as documented ‘out of the box’ in a WTS environment.

In this regard, my comment above that Formativ 1.6 is designed to be compatible with WTS should probably read ‘designed to be more compatible with WTS’.

I hope this clarifies the issue somewhat.

Advansys Support

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[Support 1]

Thank you for your query.

Unfortunately I do not know technically whether administrator rights are enough on WTS/Citrix.

However, we have a workaround for the security system used by Formativ when installing in a Citrix environment; it works in 99% of cases. Please send an email to support@advansyscorp.com so that we can resolve this matter offline of this forum.

We look forward to hearing from you.

Regards,
Advansys Support

[This message was edited by Support 3 on March 28, 2004 at 03:39 PM.]

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