/ Forums / Advansys Formativ / Creating Solutions with Formativ / GW 7.02 install and launch errors

  • Creator
    Topic
  • #4328
    sferrand
    Participant

      I just installed GW 7.02 client on Win XPSP2.
      I’ve got runtime setup as an addon and during install get:
      Advansys Formativ Installation: formativruntime.exe – Bad Image



      The application or DLL C:WINDOWSsystem32OLE2.DLL is not a valid Windows image. Please check this against your installation diskette

      When I launch GW I get:
      Third Party Error



      Your DLL could not be loaded: C:PROGRA~1AdvansysFormativScriptRecorder.dll

      Is there an update for GW 7.02?

      TIA,
      SteveF

    • Author
      Replies
    • #7834
      Support 3
      Participant

        Thanks for letting us know about the error. We will test the addon option against GW 7.0.2.

        Are you able to execute the stand alone Formativ Runtime installer without the addon option?

        Regards,
        Advansys Support

        #7835
        Support 3
        Participant

          We have tested the Add On Directory facility on GroupWise client 7.0.2 (build date: 06/04/07) and unable to re-produce the behaviour you have described.

          Please make sure the addon.cfg file is valid. See the Distribution Kit documentation (http://www.advansyscorp.com/formativ/formativ%20distribution%20kit.chm) for more information. To isolate the problem, I will suggest you to install the GroupWise client then install Formativ Runtime in a test machice.

          Look forward to hear from you. Please let us know if you have any questions.

          Regards,
          Advansys Support

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