/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / Message Saver Error with .net when try to use

  • Creator
    Topic
  • #4797
    bbegerow
    Participant

    Installation of Message Saver was successfull.
    .net Framework 1.1 is installed, Fomrativ Framework is installed and also the Message Saver.
    When we use the Button in GW-Client we get an error message:
    A component of the Formativ Framework for .NET could not be initialized:
    Advansys MessageSaver Component for .NET
    Please ensure that the Mi…
    We uninstalled all 3 components and reinstalled it, but same error.

    Enduser is VFU GmbH in Quickborn, Germany.

  • Author
    Replies
  • #9062
    Support 1
    Participant

    Thanks for reporting this problem.

    Please provide the following details:

    • The version of Advansys Message Saver Pack (open the Properties of the installer file and go to the Version tab).
    • The Windows version.
    • Is VFU using thin clients with Citrix or Windows Terminal Services?
    • Is the following key defined in the Windows Registry?

      HKEY_CLASSES_ROOTCLSID{E75C1463-2311-4C65-AE84-71B846B54BAF}InprocServer32

      If so, what are the values at Assembly and CodeBase?

    I look forward to your reply.

    Regards,
    Advansys Support

    #9061
    joschug
    Participant

    Details:

    – Version of Advansys Message Saver Pack: 2.0.2.0
    – The Windows version: MS-XP Prof. 2002 incl. Service Pack 3
    – thin clients? No, HP d530 USDT Workstation
    – HKEY_CLASSES_ROOTCLSID{E75C1463-2311-4C65-AE84-71B846B54BAF}InprocServer32: values?
    : Assembly: Advansys.Formativ.Windows.Client.Mailbox.MessageSaver, Version=1.0.0.7, Culture=neutral, PublicKeyToken=002863be66a8ed87
    : CodeBase: C:ProgrammeAdvansysFormativ Framework for .NETAdvansys.Formativ.Windows.Client.Mailbox.MessageSaver.dll
    (file exists in above named directory)

    Regards,

    USER VFU

    #9059
    Support 1
    Participant

    Thank you for the additional details.

    There is probably something about the computer environment that causes this problem:

    • Is the user running Windows as a limited user, ie. does the problem occur for an administrator on the same computer?
    • Does the problem occur on any other computer?
    • Are there any special security restrictions associated with the .NET Framework?

    We may need to send you a special ‘debug’ build of the solution to help identify the cause of the problem.

    Regards,
    Advansys Support

    #9063
    joschug
    Participant

    Thank you for your help.

    We found a demaged Windows-Istallation. On a different computer with a new installation, we had no problems.

    Regards,

    USER VFU

    #9060
    Support 1
    Participant

    Thank you for letting us know.

    Could you describe how the Windows installation was damaged, please? This information may help us to resolve problems like this more speedily.

    Regards,
    Advansys Support

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