• Creator
    Topic
  • #3974
    pasclinaui
    Participant

    I defined an applet to intercept the sending process and ask a confirm-to-send to the user !
    I made an association with on send event, selecting

    quote:


    before Groupwise event


    option.
    When sending a msg everything is ok but if I open a received msg and I try to reply using one of the four options (except simple reply) obtained by pressing reply button in the composing msg view, my applet is ignored and the user cannot confirm the msg in any way!

    Why this difference i the sending context ?

    At the moment my applet is unusable !!!!

    Thanks in advance, for suggestion !

    Alex

  • Author
    Replies
  • #6749
    Support 2
    Moderator

    Thank you for your report and we will try to replicate this problem. To assist troubleshooting, please send us the Formativ configuration information by selecting the GroupWise client’s Help menu, select About Formativ, select the Configuration tab and use the Copy to Clipboard button, then paste the config info into an email to support@advansyscorp.com.

    Regards,

    Advansys Support

    #6748
    Support 2
    Moderator

    As a follow-up, we don’t have any outstanding issues with the OnSend event and we cannot duplicate the problem you describe.

    Are you able to send your applet to us for analysis? As you may appreciate, we cannot support custom solutions and we need to be able to replicate the problem to understand the cause.

    You can send the applet to: support@advansyscorp.com

    Regards,

    Advansys Support

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