/ Forums / Advansys Formativ / Commercial Formativ Solutions by Advansys / Error When Using “Publish Message List” in GW 6.5

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    Topic
  • #4739
    foals4you
    Participant

    I recently purchased the “Publish Message List” solution for Groupwise 6.5.

    It only works when I try to publish a list of one message! Whenever I want to publish a list of two or more messages (selected messages or a folder of messages), I receive the following error message:

    “Cannot access individual columns in this collection because the table has mixed cell widths.”

    I have searched all over for a solution but have had no luck. I have also sent an email to advansys, but have received no reply yet.

    Can anyone help or suggest a solution? Many thanks!

  • Author
    Replies
  • #8912
    Support 3
    Participant

    We will take a look at this issue and get back to you soon.

    Regards,
    Advansys Support

    #8913
    Support 3
    Participant

    We have test the “Publish Message List” solution with GroupWise 6.5.6 (01/02/2006), it publish one or more messages to MS Word 2003 (11.5604.5606). We think the problem could be environmental.

    Could you please send us your Formativ Configuration. You can obtain the configuration by selecting Help | About Formativ… from the GroupWise main menu. When the About Formativ dialog appears, go to the Configuration tab and click the button Copy to clipboard. Paste the text into your email (or save it to a plain-text file and include it as an attachment) and send to “support@advansyscorp.com”.

    Could you also let us know:

    • The version of Microsoft Word (Start MS Word – Help – About Microsoft Office Word) you are using.
    • The type of messages you selected when you execute the solution (i.e. mail messages, notes, task, etc) and GroupWise Folder (i.e mailbox, calendar, search folder, etc).

    We look forward to hear from you.

    Regards,
    Advansys Support

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