• Creator
    Topic
  • #4617
    jorge
    Participant

    When I click the Add Signature button nothing gets inserted. I have a .txt file with my userid as the prefix to file name and have it stored at the correct location. I know it reads the file, because if I remove it it tells me that it can’t find it.

    The file is not empty.

    Not sure where to go from here.

    Thanks in advance.

  • Author
    Replies
  • #8562
    Support 1a
    Participant

    Thank you for your question below. Could you please confirm which applet you are using – is it the BSP Multiple Signatures applet or something else.

    Could you also please:

    1) Email a copy of your signature file to support@advansyscorp.com.

    2) Email a copy of your configuration information to the same address. You can access the configuration information by selecting, from the main GroupWise menu, Help|About Formativ. When the about box appears, select the Configuration tab and press the ‘Copy to Clipboard’ button. Finally, paste the contents of the clipboard into the body of the email.

    Regards,

    Advansys Support

    #8564
    Anonymous

    Thanks for the reply.

    The product I’m using is the Add Signature Version 1.0 that I download from Novell’s Cool Solutions. I don’t think this is the BSP Multiple Signature applet.

    The GroupWise client version I’m using is 6.0SP2 and it is installed on the workstation.

    Config file and signature file are on the way to support@advansyscorp.com.

    Thanks.

    Jorge

    #8563
    Support 1a
    Participant

    Your signature files have been received – thank you. Wel will take a look and get back to you ASAP.

    Advansys Support

    #8566
    Anonymous

    After reinstalling the GroupWise Client. The Add Signature applet now works.

    Thank you for the support.

    #8565
    Support 1a
    Participant

    Thank you for the update.

    Advansys Support

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