/ Forums / Advansys Formativ / Formativ Runtime / Applets not available

  • Creator
    Topic
  • #3744
    embru
    Participant
  • Author
    Replies
  • #5966
    tech11
    Participant

    Good Afternoon,

    Have you look in Control Panel and Advansys Formativ in Local Config that you’ve :
    Formativ Menu Caption in GroupWise is:
    A&pplets ?

    Hope to help you Confused!
    Bye !.

    #5963
    Support 1a
    Participant

    Thanks tech11.

    Embru – did the response from tech11 solve your problem?

    Regards,

    Advansys Support

    #5961
    embru
    Participant

    Thanks for the hint. This solved the problem, of the item-name. Unforunately there are still no applets available. The only item under applets is Quick Config…

    Confused

    Greetings

    Mel

    #5965
    Support 1a
    Participant

    Is your copy of Runtime registered? If the 30 day trial period expires no applets will be loaded.

    You may want to send a copy of your configuration information to support@advansyscorp.com – from the main GroupWise menu select Help | About Formativ. When the about box appears, select the configuration tab and press the ‘copy to clipboard’ button. Paste the contents of the clipboard into a message to the abovementioed address and we’ll take a look.

    Regards,

    Advansys Support

    #5964
    embru
    Participant

    Thanks. Yes the Runtimeversion is registered. I will send you the informations you mentioned.

    thanks

    Mel

    #5960
    Support 1a
    Participant

    Thanks. I’ll take a look and get back to you.

    Regards,

    Advansys Support

    #5962
    embru
    Participant

    Hi Support!!

    I’ve sent you long times ago the mentionned file… but I have still no answer!

    Please help us we have several users with the same problem!!

    regards

    mel

    #5959
    Support 1a
    Participant

    Unfortunately we can’t locate it in our support account. It may have been trapped by a spam filter, or has otherwise been misplaced. Could you please resend and we’ll take a look.

    Could you please also send a separate email to support@advansyscorp.com to let us know you have sent the information.

    Regards,

    Advansys Support

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