/ Forums / Advansys Formativ / Formativ Runtime / Applets not available

  • Creator
    Topic
  • #3744
    embru
    Participant
    • Author
      Replies
    • #5966
      tech11
      Participant

        Good Afternoon,

        Have you look in Control Panel and Advansys Formativ in Local Config that you’ve :
        Formativ Menu Caption in GroupWise is:
        A&pplets ?

        Hope to help you Confused!
        Bye !.

        #5963
        Support 1a
        Participant

          Thanks tech11.

          Embru – did the response from tech11 solve your problem?

          Regards,

          Advansys Support

          #5961
          embru
          Participant

            Thanks for the hint. This solved the problem, of the item-name. Unforunately there are still no applets available. The only item under applets is Quick Config…

            Confused

            Greetings

            Mel

            #5965
            Support 1a
            Participant

              Is your copy of Runtime registered? If the 30 day trial period expires no applets will be loaded.

              You may want to send a copy of your configuration information to support@advansyscorp.com – from the main GroupWise menu select Help | About Formativ. When the about box appears, select the configuration tab and press the ‘copy to clipboard’ button. Paste the contents of the clipboard into a message to the abovementioed address and we’ll take a look.

              Regards,

              Advansys Support

              #5964
              embru
              Participant

                Thanks. Yes the Runtimeversion is registered. I will send you the informations you mentioned.

                thanks

                Mel

                #5960
                Support 1a
                Participant

                  Thanks. I’ll take a look and get back to you.

                  Regards,

                  Advansys Support

                  #5962
                  embru
                  Participant

                    Hi Support!!

                    I’ve sent you long times ago the mentionned file… but I have still no answer!

                    Please help us we have several users with the same problem!!

                    regards

                    mel

                    #5959
                    Support 1a
                    Participant

                      Unfortunately we can’t locate it in our support account. It may have been trapped by a spam filter, or has otherwise been misplaced. Could you please resend and we’ll take a look.

                      Could you please also send a separate email to support@advansyscorp.com to let us know you have sent the information.

                      Regards,

                      Advansys Support

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