• Creator
    Topic
  • #4889
    donr
    Participant

      I am trying to create snap shots in time of a users mail box, I thought I had it. By pointing the Creator’s Enterprise Access to a restored PO it will go off and create an achrive. The problem with this is I am getting current mail in the archive. How can I get the creator to only look at the restored PO area?

    • Author
      Replies
    • #9260
      Support 2
      Moderator

        In short, we don’t know because we’ve never tested Archive To Go with this configuration. Technically the GroupWise APIs we use do not provide the capability to distinguish between a live and restored PO area, it just exports from what A2G believes is the currently selected and authenticated user’s account.

        If possible, you need to find an external method to isolate the live mailbox access from Archive To Go while allowing access to the restored account.

        Would a date filtering option be of assistance in this case?

        We will log your requirement for review in future research & development.

        If you find a practical approach, it would be most appreciated if you could let us know.

        Regards,

        Advansys Support

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