OnCloseWindow event on Windows Server 2003

[griesserag]

Hello

I wrote a simple Formativ application which shows a simple message box. I enabled the event integration for the application so that the application runs on the events OnStartup and OnCloseWindow. I tried to run the script on a Groupwise 6.5 client installed on Windows Server 2003. The OnStartup event occurs and the message box is shown. But when I close Groupwise nothing happens. Groupwise closes but the script doesn’t run and the message box isn’t shown.

When I run the application on a Groupwise 6.5 client installed on Windows XP the OnStartup events occurs as well as the OnCloseWindow.

Is this a known problem?

By the way I have to say that Citrix Metaframe is also installed on the Windows Server 2003 machine. Could this have an influence?

Thanks

Regards

Topic

[Support 3]

We haven’t had any report about this issue. We have tested the OnCloseWindow event in Windows Server 2003 and it works fine. The Citrix Metaframe was not installed on our test Windows Server. We don’t think the “Citrix Metaframe” is an issue considering OnStartup event execute.

Can you reproduce this behaviour in another machine? The difficulty is usually in figuring out what is responsible for the problem. Using the process of elimination, however, you can usually narrow the problem down rather quickly by making small logical changes and observing the impact on the problem. The key is to make only one change at a time and then see if the problem goes away.

Hope this helps.

Regards,
Advansys Support

[griesserag]

I tested the application again on a completly new installation of a Windows Server 2003 standard edition. I also installed the newest Formativ runtime and used a Groupwise 6.5.4 client. But the problem is still there. I really don’t know where the problem could be. Did you find out anything or can you reproduce the problem with the same configuration as I used?

Thanks

[griesserag]

By the way, I didn’t install Citrix in my second Test (see post above).

[Support 3]

We are not sure why you are seeing different bahaviour. Here is our Windows Server 2003 configuration:

• Windows Server 2003 Enterprise Edition (unpatched)
• GroupWise 6.5.6 (2/1/2006)
• Formativ Studio 2.0
• Applet source:
  Sub Main(Client, GWEvent)
  msgbox GWEvent
  End Sub
• Applet integration: “On Startup” and “On CloseWindow”

Hope this helps.

Regards,
Advansys Support

[griesserag]

I found out why the OnClosWindow-event didn’t work. It’s not a problem of the operating system, it’s a problem of the formativ settings. When I enable the command blocker option in the system settings the event occurs. When I disable the option the event doesn’t occur.

This is what I found out.

By the way, in the Formativ Creator Users Guide also stands, that disabling the command blocker will stop many Groupwise event notifications from being received by Formativ.

Thanks for your help anyway.

Regards

[Support 2]

Thanks for the update. Sorry, we had assumed that you were using the full Formativ installation. The documentation is correct in that the Command Blocker handles a range of low-level integrations with GroupWise.

Regards,

Advansys Support

[Author]

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