• Creator
    Topic
  • #4535
    jmasgalas
    Participant

    I need to import a user’s Outlook 2003 email into Groupwise 6.5. I run the utility and it seems to read the emails fine but will not migrate them. The Outlook Migration folder is created in the GroupWise account but no emails are being imported. His Contacts are coming in fine. If I log into the GroupWise client as me on his machine and run the utility it imports all his emails into my account fine. Has anyone run into this before? I have tried one other user and was unsuccessful.

  • Author
    Replies
  • #8343
    Support 3
    Participant

    It appears account specific issue, GWCheck of the user’s account may help. Be sure you have installed all patches available for the GroupWise client.

    If the problem persists, please post the Formativ configuration. You can obtain the configuration by selecting Help – About Formativ… from the GroupWise main menu. When the About Formativ dialog appears, go to the Configuration tab and click the button Copy to clipboard.

    Regards,
    Advansys Support

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