Buttons/Components on Forms Designer

[thavidu]

In the forms designer window, the buttons/components from the ‘Standard’ tab are available and working fine, however when I try to click any other tab, such as ‘Additional’ or ‘GroupWise’, the buttons/components slate empties and I can’t select anything to place on the form. The tab refuses to change from Standard to anything else too, and clicking Standard again doesn’t bring the original buttons back. I have to close Formativ and open it again to bring those back.

Any suggestions as to what might be going wrong?

Topic

[Support 3]

We haven’t receive any report about this issue. We suspect it may be something environmental.

– Which version of the GroupWise client (See GroupWise Help menu – About) you are running?
– What is your operating system?
– Does this behaviour occur to another account on the same machine?
– Does this behaviour occur to another machine?

Regards,
Advansys support

[thavidu]

groupwise: 7.0.2.562
os: vista

haven’t tried different account, just checked on windows xp and it works fine there. guess its a vista issue

[Support 3]

We haven’t had any report about this behaviour. Currently we are working on a known Vista installation issue. We will try to re-produce this behaviour and let you know the results.

Regards,
Advansys Support

[Support 3]

Engineers able to reproduce this behaviour on Vista. We will investigate this issue and post any update in this thread.

Regards,
Advansys Support

[thavidu]

Thank you =)

[Author]

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