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  • #3486
    Support 2

    The new Advansys Support Forums are now open! Please feel free to register and post your support questions. These forums are moderated by Advansys technical support personnel, who will endeavor to answer your questions as quickly as possible.

    Please be sure to abide by the Conditions of Use, the details of which are available when you register as a support forum user.

    Thank you,

    The Advansys Support Team

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  • #5205

    Hi We are using Groupwise 6.5 and Formative Runtime 1.6. I have a user that when she logs into Groupwise her mail works fine. When she clicks on Template System it opens many windows on top of eachother and all you can do is end task, whick then kicks her out of Groupwise. I have been able to use the templates on this computer under a different users account. I have uninstalled Groupwise and Formative and reinstalled under her name. I have deleted her users profile from this computer. Every time she logs on the same thing happens.

    Support 1

    Thank you for your query.

    I notice that you have also posted your query to the Formativ Runtime forum. Please refer to the thread in that forum for our response.

    Advansys Support

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