• Creator
    Topic
  • #3665
    dschryer
    Participant

    Helo,

    I’ve used Zenworks to capture a snapshot of Formative RunTime. I’ve tried it and it seems to work fine. I gave access to one of my test users and he got the following error;

    “An incomplete installation has been detected. PLease reinstall the product and try again.”

    I re-built my w/s and no I get this ame error.

    Any ideas ?

    David Schryer
    SOLGEN

  • Author
    Replies
  • #5780
    Support 1a
    Participant

    The snapshot most likely does not include some of the components used by the Formativ registration security system. I would recommend you use the AXT file supplied with the Formativ Distribution Kit as a basis for a ZEN rollout.

    Please let me know if you require any further assistance.

    Advansys Support

    #5781
    dschryer
    Participant

    I tried using the .AXT in the FDK (along with importing my registry entries and files) and still get the same error. If I disregard the Object to do the installation, and just use the formativ runtime exe it works OK.

    #5782
    Support 1a
    Participant

    The AXT file in the Distribution Kit just runs the formativruntime.exe setup program and passes several parameters to it. I suspect if you use only the AXT, and don’t import any registry entries or other files, you should be successful.

    Advansys Support

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