• Creator
    Topic
  • #4890
    jimavery
    Participant

    OK, I’m trying to archive a users’ primary mbx and ALSO their already archived email from their designated archive location. So, what do I point at for the location of the archive? Do I select the folder that contains the foldername of the archive (server/vol1/users/username) or do I select the archive folder itself (server/vol1/users/username/ofxxxarc)?

    I’ve tried both, and have gotten nothing.

    Thanks,

    Jim

  • Author
    Replies
  • #9262
    Support 1
    Participant

    Jim,

    Thank you for your enquiry.

    From the examples you include, the correct path to choose is:

      server/vol1/users/username

    However, since you have tried both paths, something else is preventing the inclusion of the native Archive.

    Secondary Archives will not be included unless you check the box to include the default native Archive. Have you done this?

    Regards,
    Advansys Support

    #9261
    tbengert
    Participant

    jimavery;

    Are you adding a secondary archive without checking the default archive? I am finding that you cannot use the secondary archives without checking “include default native gw archive”.

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