We have a problem where some people who have their Groupwise account display name set up with parentheses, for example “Robert (Bob) Smith” sometimes (but not always) causes Busy Search to pop up an error:
“Groupwise error D00D”: “An unexpected error has occured. Please exit and restart Groupwise” [which doesn’t fix anything]
Then another popup right behind it is:
“Busy Search”: “Some addresses are undeliverable and have been crossed out.” [The address crossed out is the one with parentheses]
I just don’t know why that email account doesn’t resolve properly because I have no problem sending a regular message or appointment request to it, it just fails on the Busy Search. Furthermore, it doesn’t ALWAYS have a problem on Busy Search, but only when a RESOURCE is added as a recipient to the same invitation through an applet (the applet doesn’t do anything fancy, just calls Groupwise.BusySearchDlg). If I use that custom applet and only add people (including that email with parens), no problem. But as soon as I add a meeting room and click Busy Search, it doesn’t like that email account (the room is ok).
Strange bug. Is there any way around this?
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