/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / Indexing failed on large archive

  • Creator
    Topic
  • #4901
    tbengert
    Participant

    When running A2G on a small mailbox with a very big archive, the indexing gets so far and gives an error. The log scrolls on many messages showing, “System.OutOfMemoryException: Exception of type System.OutOfMemoryException was thrown.”. The workstation running the processing has 2GB ram and a 3GHz processor.

    Any suggestions?

  • Author
    Replies
  • #9289
    Support 2
    Moderator

    Can you please confirm whether ‘indexing’ means:

    a) the archive creation process (Archive To Go Creator); or

    b) the archive full-text indexing process (Archive To Go Indexer)?

    Could you please send a zipped version of the log file to our support account for analysis, support@advansyscorp.com.

    Regards,

    Advansys Support

    #9288
    tbengert
    Participant

    The indexing was “b) the archive full-text indexing process (Archive To Go Indexer)”.

    I will send the log immediately.

    Thanks,

    Todd

    #9287
    Support 1
    Participant

    Thanks for the clarification.

    We have received the log, and will continue this discussion by direct email.

    Regards,
    Advansys Support

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