/ Forums / Advansys Archive To Go, Advansys PST Creator / Archive To Go / Indexing failed on large archive

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    Topic
  • #4901
    tbengert
    Participant

      When running A2G on a small mailbox with a very big archive, the indexing gets so far and gives an error. The log scrolls on many messages showing, “System.OutOfMemoryException: Exception of type System.OutOfMemoryException was thrown.”. The workstation running the processing has 2GB ram and a 3GHz processor.

      Any suggestions?

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      Replies
    • #9289
      Support 2
      Moderator

        Can you please confirm whether ‘indexing’ means:

        a) the archive creation process (Archive To Go Creator); or

        b) the archive full-text indexing process (Archive To Go Indexer)?

        Could you please send a zipped version of the log file to our support account for analysis, support@advansyscorp.com.

        Regards,

        Advansys Support

        #9288
        tbengert
        Participant

          The indexing was “b) the archive full-text indexing process (Archive To Go Indexer)”.

          I will send the log immediately.

          Thanks,

          Todd

          #9287
          Support 1
          Participant

            Thanks for the clarification.

            We have received the log, and will continue this discussion by direct email.

            Regards,
            Advansys Support

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