/ Forums / Advansys Formativ / Creating Solutions with Formativ / Is there anyway to track if an email has been delivered?

  • Creator
    Topic
  • #3846
    dstrickler
    Participant

    I’m trying to track if a GroupWise message, send via the Internet to a non-GroupWise mailbox has been delivered.

    Is there a field in the API that I can check for this?

    Thanks,

    Dave

  • Author
    Replies
  • #6387
    Support 1a
    Participant

    Dave,

    There are a couple of Object API methods of the Message object available via the Formativ applet language (including NotifyWhenOpened). However, my understanding is that these are of little use once a message leaves the confines of a GroupWise system.

    You may wish to confirm this with Novell.

    Advansys Support

    #6385
    dstrickler
    Participant

    Actualy the GWIA does support the RFC on this feature, but so few mail systems us it that’s its very unreliable.

    I was looking for accessing the status “delivered” which can be seen in the Propoerties of a mail message. I can’t seem to find where that exists in the Object API.

    I wrote an app that needed this a while back, and just turned on all recipts for sent mail, and used those receipts as notices that the mail has been read/deleted, but as you said, that only works within GroupWise.

    #6382
    Support 1a
    Participant

    As you mentioned, I don’t think the delivered status is accessible via the Object API. I did write something years ago that actually parsed the properties text of an item to determine this kind of information – very unpleasant.

    We will have a look to see if it is possible to add support for this in the future (perhaps SP1).

    Advansys Support

    #6383
    dstrickler
    Participant

    Yes, sounds difficult, but at this point, I’ll take a stab at it. Do you remember how to get the text out of the properties?

    Thanks,

    Dave

    #6384
    Support 1a
    Participant

    Let me have a look and get back to you.

    Advansys Support

    #6386
    Support 1a
    Participant

    Unfortunately, the technique I was thinking of only works with GroupWise 4.1a…

    At this point I’d have to say that we can’t access this information. I have logged this as something to look at for version 2.0. I do suspect we will have to make a request to Novell to have this information made available.

    Advansys Support.

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