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  • #4981
    ButchLandrie
    Participant

      We are running GW 6.5.7 Client and A2G V1.5.1 (latest). I am not getting the message properties on my migrated Archive, but I do on my Live Email? I’ve run this a number of ways using each potential format (CD, DVD, HD) with same results. Made sure I have the pre-req software installed on my WinXP Pro PC. But continue to not see my MetaData on my Archive via the Viewer, but I do for my live email.

      Second Question: After I run this, is there a way to just add updated Archived files and live email to an existing A2G database? Or do I always have to run the complete process each time? I’m testing this for our users and creating instructions for them. I was curious if there is a way to just run a second or third time and just add to what I have done?

      Thanks
      Butch Landrie

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    • #9492
      Support 3
      Participant

        Please see the information below from the “Creator Users Guide” to access the message properties.

        quote:


        Local Access requires the archive creator to know the target account’s password. Use this mode when you require the GroupWise Message Property information (Mail Envelope Properties – see note below), where accessible, to be saved with the exported message. Message Property information is not available when using Enterprise Access.
        Advansys® Archive To Go™ – Mailbox Exporter for GroupWise®

        Advansys Archive To Go Creator Manual
        If you choose to save GroupWise Message Property information the export process will be slower.

        Note:
        To save mail envelope properties, first log into the target account’s mailbox. You can use the GroupWise client command line options /@u-? or /@u-<UserID>.
        Advansys®


        Archive To Go version 2.0 will support continuous archives and many other features. We expect to release version 2.0 during Q3 2008.

        Regards,
        Advansys Support

        #9490
        ButchLandrie
        Participant

          We are only performing “LOCAL” access only to migrate a copy of the users Live and Archived email with their GroupWise password. I have not used the Enterprise Access mode nor do I have a need for it.

          The problem has been and continues to be that I don’t get the message property information on the Archived email that is migrated. I do with the live email, but not the users Archive. I need to have the message metadata (Property) information for both Live and Archived using the LOCAL method following the .pdf instruction manual.

          Also, is there a way to add new files to an existing migration for the same user. I’m saving to the local hard disk and not breaking up the files for CD or DVD. But would like to add only new information if possible to the existing or previous run on the user.

          I have direct access to the users email message store and I’m doing it direct from their PC with the GW Client 6.5.7, .Net Framework, etc…

          Your advice and assistance is appreciated…

          Regards,
          Butch Landrie
          IT Services Tech

          #9491
          Support 3
          Participant

            quote:


            The problem has been and continues to be that I don’t get the message property information on the Archived email that is migrated. I do with the live email, but not the users Archive. I need to have the message metadata (Property) information for both Live and Archived using the LOCAL method following the .pdf instruction manual.


            Thanks for clarification.

            Its a known GroupWise issue. Archive To Go will export the GroupWise Message Property information (Mail Envelope Properties) only for the primary or the archive mailbox (not both). If you log in to the GroupWise primary account then Archive To Go will export the message properties for the primary account. However, if you log in to the GroupWise archive then Archive To Go will export the message properties for the archive account.

            We also hope there will be new APIs in Bonsai which will allow us to address this requirement.

            quote:


            Also, is there a way to add new files to an existing migration for the same user. I’m saving to the local hard disk and not breaking up the files for CD or DVD. But would like to add only new information if possible to the existing or previous run on the user.


            Archive To Go version 2 will support this feature (We expect to release during Q3/Q4 2008).

            Regards,
            Advansys Support

            [This message was edited by Support 2 on March 25, 2008 at 03:52 PM.]

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