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  • Creator
    Topic
  • #4707
    Aldous
    Participant

    Hi,

    I am testing the personalized mailer. I created a HTML template in GW7. I inserted fields: firstname and lastname on the same line. When I merge, the firstname field was filed with data but the lastname was still showing the the field name without any data filled. When I put the lastname field to a new line, it worked.

    Is this a limitation? (one field per line?)

    Thanks,
    Aldous

  • Author
    Replies
  • #8837
    Support 1
    Participant

    Dear Aldous,

    Thank you for your enquiry.

    Personalized Emailer does not limit the number of fields per line.

    It is difficult to guess the reason for this without seeing the HTML. Could you send the template message please (as an attachment) to support@advansyscorp.com? You should find the message inside your Work In Progress folder. We’ll take a look at it and let you know.

    Kind regards,
    Advansys Support

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