Hi Advansys Support,
I am writing in hopes that you will have an example kicking around or some guidance, either would be greatly appreciated.
I have written a call documentation tool for our Child Health Line using formativ. The call documentation tool writes out all the the data to an MySQL database. An enhancement has been requested to be able to book prenatal consults while documenting the call as appointment would need the Caller’s name, phone number and area which is collected on the form already as mandatory fields. Each user has proxy access to the prenatal calendar. The users would like to be prompted when prenatal consults is selected for the reason for the call, would you like to book an appt now? Yes/No If yes, pop up a calendar that includes date/time, pull the caller’s information and post an appointment to the calendar. No busy search is required as there is a rule on the calendar to accept all appointments and our administrative team does clean up manually. Then return to the form and continue processing. If the caller’s does not wish to book the appointment, the user can carry on with the call details. Is this possible?
Talk to you soon.
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