HTML emails not displaying correctly on forward or reply

Creator

Topic
January 9, 2008 at 10:16 pm #3605
MikeC
Participant
Hi Team,

I am wondering if you can point me in the right direction. The following code is an example of the code I use to send out a newsletter to many recipients.
The mail send out without any problems and looks quite neat. However if the recipient tries to reply to the email or forward it on to another recipient, the HTML code is shown in the body of the email, not the HTML view.

Code Example:
dim newMail
dim srlText
dim mailTo
dim subject

Set srlText = Utilities.StringList
Set newMail = GroupWise.Account.MailBox.Messages.Add(“GW.MESSAGE.MAIL”)

srlText.Add(“<HTML><BODY>” + vbCrLf)
srlText.Add(“”)
srlText.Add(“ This is a link to “)
srlText.Add(“<A HREF=” + chr(34) + “http://www.advansyscorp.com/forums/forum/3634089931-2/”)
srlText.Add(chr(34) + “>Formativ Forums</A> ”)
srlText.Add(vbCrLf + “</BODY></HTML>”)
subject = “Formativ Forum Support”
mailTo = emailaddress

newMail.Recipients.Add mailTo, , 0
newMail.Subject = subject
newMail.BodyText = srlText.Text
newMail.Send

srlText.Clear
End Exmaple

Am I doing this the wrong way? I could not find anything in the Object API to describe a different way of creating HTML viewed emails.

HTML emails I have received from other sources forward on correctly, I wish mine to do the same.

Thanks in advance for any help.
Mike
Creator

Topic

Author

Replies
January 10, 2008 at 3:36 pm #5589
Support 3
Participant
Object API does not expose any method to create the HTML message easily. We have been asking Novell to add method to create HTML message and finally GroupWise 8 may have this method.

In the meantime, you have to create the TEXT.htm file and add as an attachment to create the proper HTML message. The following code save the HTML contents to TEXT.htm file and add as an attachment to the message. Another modification to your code, we recommend to create the draft message in Work-In-Progress folder rather then the mailbox.
```
 
 dim newMail
 dim srlText
 dim mailTo
 dim subject

 Set srlText = Utilities.StringList
 Set newMail = GroupWise.Account.workfolder.Messages.Add("GW.MESSAGE.MAIL")

 srlText.Add("<HTML><BODY>" + vbCrLf)
 srlText.Add("")
 srlText.Add(" This is a link to ")
 srlText.Add("<A HREF=" + chr(34) + "http://www.advansyscorp.com/forums/forum/3634089931-2/")
 srlText.Add(chr(34) + ">Formativ Forums</A> ")
 srlText.Add(vbCrLf + "</BODY></HTML>")

 call utilities.savestringtofile(srlText.Text, utilities.TempFiles & "TEXT.htm", true)


 subject = "Formativ Forum Support"
 mailTo = "test@yourcorp.com"

 newMail.Recipients.Add mailTo, , 0
 call newMail.attachments.add(utilities.TempFiles & "TEXT.htm", fgwFile, "TEXT.htm")

 newMail.Subject = subject
 newMail.Send
```
Regards,
Advansys Support
January 10, 2008 at 4:23 pm #5595
MikeC
Participant
Thanks so much for the help. This works brilliantly.
This also allows me to set the plain text of the email body as well for those who prefer a plain text email client.

i had tried something similar before but not quite got it.
January 10, 2008 at 8:13 pm #5591
MikeC
Participant
I have noticed that when I set the PlainText of the email as well as having the HTML attahced, the plain text body is used in a forward or reply email and not the HTML.
Is this something that is avoidable? It seems that this is the standard for all emails, perhaps.

It does forward/reply on the HTML view if the PlainText is not set at all.

Mike
January 10, 2008 at 10:08 pm #5590
Support 3
Participant
Not sure whether you can avoid this behaviour.

Other option is to create the Mime.822 file with Plain Text and HTML section. Its a complex task to create the Mime.822 file specially you need to encode as Quoted-Printable, etc. See a Mime.822 file for details. You need to add the Mime.822 file as an attachments like the TEXT.htm file.

Regards,
Advansys Support
January 30, 2008 at 5:35 pm #5594
MikeC
Participant
Hello again,

I have tried several times to attach a Mime.822 file to an email using the following method:
call newMail.attachments.add(utilities.TempFiles & “Mime.822”, fgwFile, “Mime.822”)

I have successfully attached the file to the outgoing email but the content of the Mime file does not end up in the body of the email.

Is this the correct method to use or have I made a mistake in some spelling or something?

The Mime file is structured properly and if saved with a .eml extension, it opens up with the correct views, as I would expect to see it.

I can not seem to find much documentation on the use of Mime files in this way.
Guidence with this would be appreciated.

Thanks.
January 31, 2008 at 3:10 pm #5596
Support 3
Participant
You need to add the “TEXT.htm” then “Mime.822” file as an attachment. You can test it by creating a draft message in GroupWise client, add an embedded image to the message body, save the message. GroupWise will create the Mime.822 and Text.htm file, save these files to disk.

The example code below send message using the Mime.822 file.
```
 
 Set newMail = GroupWise.Account.workfolder.Messages.Add("GW.MESSAGE.MAIL")
 newMail.Recipients.Add "name@gmail.com","" , 0
 newMail.subject = "Test message"
 call newMail.attachments.add("c:tempTEXT.htm", fgwFile, "TEXT.htm")
 call newMail.attachments.add("c:tempMime.822", fgwFile, "Mime.822")
 newMail.send
```
Hope this helps.

Regards,
Advansys Support
February 4, 2008 at 8:28 pm #5593
MikeC
Participant
Knew it must have been something simple. This is working great now.
Although I have noted that when forwarding on an email with a mime attachment, everything gets cut from the body tag and above as it is re-generated. This caused problems for styles but we have worked around it.

Just wanted to state that I really appreciate the help in getting this working.
February 5, 2008 at 1:35 pm #5592
Support 3
Participant
Thanks for your feedback .

Regards,
Advansys Support
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