• Creator
    Topic
  • #4637
    TWA
    Participant

    Hi all,

    I am new, so please be patient!
    I have the massage saver pack and I am pretty happy with it.
    A little bug (?):
    when I change the name which is automatically proposed by the applet I have to be careful to add every time “.fml”, because wihout this, “.fml” is not added automatically to the filename even if the filetype “.fml” is visualized below in the dialogbox.
    (How) can this be fixed?
    Thanks for your answer!
    Andreas

  • Author
    Replies
  • #8617
    Support 1
    Participant

    Thank you for your query.

    It is important that a saved message file has an extension of .fml because the Message Viewer only looks for such files in the selected folder.

    If you use the mouse to click on the filename box, or use the keyboard to Tab to the filename box, all text in the box will be highlighted. If you then type text, you will replace the original filename. But if you use the mouse to click again (or press left-arrow/right-arrow on the keyboard), you can edit the original filename – thus retaining the .fml file extension.

    This inconvenience is probably a limitation of the software. I will send your feedback to Engineering for review; we may add this to our enhancement database for Message Saver.

    Advansys Support

    #8618
    Support 1
    Participant

    This issue has been added to our enhancement database for Message Saver.

    You can expect to see an update to the Message Saver pack, including several enhancements, by the end of March 2004.

    Advansys Support

    #8619
    TWA
    Participant

    Thanks for your rapid answer. Great service!
    I’m looking forward to see the update by end of march.
    Bye
    Andreas

    #8614
    Support 1
    Participant

    We are pleased to hear that the Message Saver solution is valuable to you. Equally, your feedback is very valuable to us in refining the quality of products that we provide. Thank you for your comments.

    Stay tuned for the next update.

    Advansys Support

    #8616
    Anonymous

    This looks to be *the* thing I’m looking for.
    Howver, I find that on order to save a message that is archived, I must unarchive it first.

    Can the message saver be changed so that it works in the archive as well?

    Cheers, T

    #8615
    Support 1
    Participant

    Thank you for your enquiry.

    It is possible to change Message Saver to support your requirement.

    I have forwarded your request to Engineering for consideration in a future release of the Message Saver Pack. If you require this feature sooner, Advansys offers a custom development service; contact sales@advansyscorp.com to discuss this option.

    Note: The problem described in an earlier post (by TWA) has been addressed. In addition, a number of improvements have been made in the current Beta release of the Message Saver Pack. See here for details.

    Advansys Support

    [This message was edited by Support 3 on January 17, 2005 at 02:43 PM.]

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